How do I charge a SolusGuard Device?

Charging your device daily at a regular time is a good habit to ensure your device is functioning properly and ready to use when needed.  

Charging your SolusGuard device 

1. Attach the powered magnetic charging cable to your SolusGuards panic button device. 
2. A solid BLUE LED will confirm your device is charging. 
3. Charge the device for 2+ hours or until you have a solid green light (full charge)

PRO TIP: When not in use, we recommend keeping your device attached to the charger.

If the blue LED is absent after 15min of charging check the following:

• The pins on the charging cable are in good working condition, with no visible damage or foreign debris. As well as no tears in the cable itself.
• The wire is connected to a working power source. Try a different power supply or connect your charging cable directly into a USB port on a computer.
• Try moving the magnetic connection between the cable and the device up/down and left/right.
• If the problem persists don't hesitate to contact our support team.

Need more help? Contact Us!

Tech@SolusGuard.com | 1.888.651.6510